huarrghhhh...wat a tiring & 'wonderful' experience wif MAS last friday wif my family..kah kah kah..guess wat..our tickets to perth on last friday were confirmed & purchased 2 weeks earlier..BUT..on the day we're supposed to fly (friday), we're informed that we (with 6 other passengers) had to change our flight to melbourne instead of to perth...reason?? coz the flight is overbooked...OVERBOOKED??? macam mane bule jadik cenggitu padahal tiket dah confirmed, and we reached the airport 2 hours before the departure time..and after a long (stupido) Q, we're told that the fight is overbooking..like hello??? i was really mad..and the option given to us was really stupid..the option was only that they will arrange a flight to melbourne, then we have to take a domestic flight (which we have to arrange by ourselves) to perth..and expected to reach perth around 11pm....whereas if we fly wif our 'overbooked' flight, we can just reach perth around 3pm....no way jose..wif the time gap between our arrival to melboune & depart to perth that is less than an hour..i dun think we cam make it..with the barang2...mau hilang nanti smua brg sblm sempat transfer to another flight...gila...MAS mmg gila...
dah la camtu...if we decide not to take the offer & want to take flight to perth on the next day, smua kene arrange sndiri..sng citer, mula2 MAS taknak bagi compensation..tapi lps kami smua ngamuk, termasuk nk buat report (coz ini ade kene mengena dgn rasuah..well..logiknye..kalau tiket kite dh confirm, dh beli, dh byr..tetiba depa kata kita x bleh naik coz overbooked, apa kes?? sape yg allow overbooking?? mana pegi our tickets?? bukan ke bermakna depa..i mean the counter people dah jual the tikets to org lain..yg might desparately 'need' the tickets..so yang dianiaya sape?? so does that related to corruption?? )...bila kita dh reveal yg kita tau their dirty tactics, then barulah depa takut & agreed to pay the compensation...as a result, each of us dpt rm400 (tiap sorang oki), then upgrade tickets to perth the next morning, free hotel for those decided to stay,and free limo service for those who decide to go back home (like us laa)..
but, for people like my family, yg pegi ke perth bukan utk holiday, but to settle my sis punye univ registration, all those compensation are not valuable...becoz as for us..we "NEED" to be there as schduled coz byk plan yg terganggu (eg. registration date, orientation day, subjects registration, etc)..so smuanya benda important yg bukan main2..we're so upset until i went to see one of the officer in-charge, and bgtau "MAS ni ibarat nak jual kuih raye, amik tempahan byk2..tapi tau x mampu nak deliver, tapi amik gak tempahan byk2, sebab nak untung, coz smua tau yg MAS tgh ade financial prob..ni ape kes?"...the officer just kata minta maaf byk2..and as i mentioned, kitaorg dpt pampasan tu..but mcm i kata la..bukan pampasan yang kita heran..kita nak our plan on schedule...ggrrrrrrrrrrrrrrrrr....felt like eating them mase tu...
so, we reached perth only on 28th july (saturday)... in my next post, i'll tell u guys on my next experience...wif the photos...
ermmm..really miss my sis..FYI, me demam today..rindu kot..iskkk... :( :(
No comments:
Post a Comment